Depot Admin

Depot Admin

Leighton Buzzard & Peterborough

  • Location Leighton Buzzard & Peterborough
  • Contract Permanent
  • Salary Competitive
  • Division Aftermarket
  • Department Watling JCB

Depot Admin
Watling JCB – Leighton Buzzard

Job Description
Main Responsibilities of the Role:
Liaising with customers to agree additional work identified through vehicle/machine health checks. Arranging parts and to book work. Producing accurate estimates to send to the customer, following up with customers to agree work, recording outcomes to determine success of vehicle/machine heath checks. Help with office admin which includes invoicing and inputting information and to book services.


Duties:

• Build strong and positive relationships with customers

• Feedback any important customer information to the Company

• To monitor the backend systems and compile estimates for required further work

• Contact customer and sell identified work and other products and services we offer

• To liaise with the Parts department and hand over parts sales leads identified

• To liaise with Service Supervisors/Controllers keeping them informed of any critical machine health concern

• Inputting information to create worksheets

• Helping to invoice to customers and to follow up order numbers
• Occasional overtime on Saturday mornings, when required

• Any other duties as deemed necessary to fulfil the role

Criteria:

• Proven track record of Parts/ Service sales role within the Construction or similar industry

• Computer literate

• Experience with Workshop Management Systems

• Clean driving licence and good driving record

• Proof of right to work in the UK