Parts Van Sales

Parts Van Sales

Kidlington & Peterborough

  • Location Kidlington & Peterborough
  • Salary Competitive
  • Department Watling JCB
  • Contract Permanent
  • Division Parts

Job and Person Specification

Post: Parts Van Sales

Location:

Kidlington & Peterborough Depots

Responsible to:

Reporting to Parts Supervisor and Depot Manager

Main Purpose of the Role:

This is a customer facing role which requires you to build strong customer relationships within the Parts sector of the business to new and existing customers. You will be expected to promote and deliver JCB parts within the defined JCB territory to meet company targets whilst adhering to company policies and procedures.

Duties:

• Proactively sell parts to ensure retail sales growth, supporting all campaigns (including JCB initiatives)

• Build strong and positive relationships with customers

• Build and document knowledge about the customer business and technical setup

• Feedback any important customer information to the company

• Promote and deliver the current range of JCB parts within the defined franchise territory and meet company targets

• Deliver Parts in response to customer requests and in a timely manner

• Complete weekly customer call sheets accurately and in a timely manner

• To meet and exceed customer expectations on customer service

• Establish and maintain good levels of communication within and outside the business

• Complete all Parts administration accurately and in a timely manner

• Contribute to overall success of Watling JCB through teamwork and good communication within the company

• Appropriate reporting to Management

• Carry out all work practices in line with company health and safety policy and adhere to all company policies in accordance with the Company handbook terms and conditions of employment

• Provide excellent customer service

• Any other duties as deemed necessary to fulfil the role

Criteria:

• Proven track record of Parts sales within Construction or similar industry

• Automotive, truck or car experience, or dealership background is desirable

• Proven record of making calls resulting in sales is desirable

• Knowledge of ADP and TBS desirable (training will be given)

• Clean driving licence and good driving record

• Fork lift truck driving licence is desirable (training will be provided)

• Teamwork, ability to work confidently within a group and on own initiative

• Time Management, ability to manage time effectively, prioritising tasks and working to deadlines, whilst being quality focused to ensure the right parts are sourced

• Drive and determination to get things done, make things happen and continually looking for better ways of doing things

• Availability to work Saturday morning rota as overtime

• Proof of right to work in the UK

• Please confirm your salary expectations with your application

Benefits:

• Commission

• Auto-enrolment pension scheme

• Company van and fuel card – option to opt in for personal use of the van

• 22 days paid holiday + bank holidays + 1 day for every 5 years completed service

• Company sick pay scheme

• Company uniform

• Free staff parking

• Rest area at depot

• JCB manufacturer online training programmes for all roles, career paths for progression

• Additional training programmes for employee career advancement

• JCB Manufacturer History Museum and Machine Production Line tour, including VIP lunch – Covid dependant

• Life assurance policy (4 x basic salary)

• Private medical health (contributory)

• Chiropractor private medical treatment scheme/ occupational health

• Employee assistance programme

• Employee discounts on JCB merchandise

• O2 Employee Benefits

• Employee referral scheme: If you refer a friend or family member to the company, subject to the terms and conditions, you will receive £250.00 on successful completion of their probation period and a further £250.00 on completion of six months service.