Customer satisfaction is the key to our business
We hold a very positive reputation within the marketplace due to our large stock of parts stored within our depots, allowing our customers to have a very professional and efficient service. Most of the time, you can expect to receive next day delivery on your ordered parts. We have dedicated parts teams in all 5 of our depots.
We have also recently brought in the ability for our customers to order their parts online, again increasing efficiency. With this system, our customers then have the ability to get their parts delivered directly to their door or use the ‘click and collect service’.
At Watling JCB, we stock a comprehensive range of Genuine JCB parts to ensure maximum uptime, performance and productivity for your machines. All JCB Parts are designed and tested to ensure the best possible solution for you and your JCB.
Available over: The counter during our normal working hours, by phone or via our parts online website allowing us to maintain a full focus of having full availability of fast moving parts such a lubricants, engine parts, and fast wearing parts such as tyres, tracks and teeth so there’s no waiting for your part. We also enjoy the back up of JCB’s world parts centre in Staffordshire, who deliver around 95% of all parts anywhere in the world within 24 hours.