Service Packages | Watling JCB

At JCB, we pride ourselves on our global reputation for high-quality products, superb JCB service and unrivalled expertise.

For us, it’s not just about selling a machine and then walking away. It’s about finding the right product for you, getting to know your business and helping you to continue to get the best from your machines throughout their lifespan. That’s why we offer a wide array of service packages called JCB Assetcare.

JCB Assetcare encompasses everything you need to keep your machine running and minimal cost to you:

JCB Sure Price Services (Pay as you go)

With Sure Price Service you simply pay for quality servicing as you require it with no fixed contract.

The all-inclusive package covers all labour (using factory trained engineers), JCB lubricants, JCB grease, JCB filters and any other JCB parts required as specified in the service schedule - so what you see is what you get, with no surprises.

What's included?

JCB Genuine Parts

All products used during a Sure Price Service are genuine JCB parts, fluids and lubricants, designed to maintain the performance of our machine and to give great value for money.

Maximising Profitability

We will also carry out additional checks on the main functions of your machine, to ensure that it continues to deliver maximum output, productivity and profitability. Any additional service repair work required, which is outside the Service recommendations, will be quoted separately.

JCB Premier Cover

JCB Premier Cover offers protection for every part of your JCB machine from manufacturing or material defect, for a maximum of 5 years or 10,000 hours*

  • Available on all machines with an hour meter
  • Applicable on machines up to 6 months old
  • Transferable to second owner
  • Fully supported by JCB


What's included?

JCB Premier Cover offers the same component protection as standard warranty, so every part of the machine is covered from manufacturing or material defect.

To qualify for JCB Premier Cover machines need to be dealer serviced and, where fitted, have Livelink active for the duration of the contract period.


Full terms and conditions are available here

JCB Full Repair & Maintenance

For complete peace of mind and total budget predictability, a Repair and Maintenance Agreement is the ultimate solution.

For a fixed sum per month, we will undertake all regular maintenance and make any necessary repairs to ensure that your machine remains in optimum condition, anticipating any action that needs taking to maximise productivity and profitability.

What's included?


  • Large Machine Coverage

On large wheel loaders, excavators and articulated dump trucks, oil sampling is included as a major preventative measure, allowing you to maximise the machine uptime.

  • Additional Options

 You can also have the option of including tyres, undercarriage and attachments as part of the package – call us for full details.

  • Contract Duration

Repair and Maintenance contracts are available for up to 5 years or 10,000 hours of machine usage – or longer periods on request.


JCB Driveline Cover

JCB PowertrainCover protects the heart of your machine up to a maximum of 5 years or 10,000 hours (model dependent).

Everybody wants to reduce risk, no one likes those unexpected bills, so it pays to protect yourself against possible failures to the key components of your machine.

JCB PowertrainCover is valid whilst your machine is serviced from new by an authorised JCB Dealer, keeping your equipment in excellent working condition.

What's included?

Wheeled Machines:

• Engine and Ancillaries
• Axle Assemblies
• Transmission Assembly
• Hydraulic Pump (where applicable)
• and all associated internals.

Tracked Machines:

• Engine and Ancillaries
• Swing Motor
• Swing Gear
• Track Motors
• Hydraulic Pump
• and all associated internals.

*Terms and conditions apply please contact us for full details.

JCB Live Link

JCB LiveLink makes your life so much easier and is the quickest way to confirm that your machines are well maintained and in good health without having to travel around work sites inspecting machines. 

The metrics that JCB Livelink delivers enable you to manage your fleet more effectively and plan maintenance schedules in advance – it provides instant notifications when a service is due and critical alerts if there are any serious mechanical or electrical problems with your machines. Which means; we can quickly make sure that any issues are sorted, and your machines are fully operational and back onsite earning you money.

What's included?

  • Accurate Hours Monitoring and Alerting 
    By monitoring machine hours accurately, the system ensures maintenance is kept up to date. Alerts keep you aware of machines needing routine maintenance in a simple, easy-to-use format. 

  • Maintenance History Records 
    Allow you to demonstrate the service history of any machine, vital for good resale.

  • Critical Machine Alerts 
    When machines require non-routine attention, you’ll be alerted either through the website or via text or e-mail.