Refund and Returns Policy


  • How do I return equipment bought online? – Please contact our customer service department by telephone or email and we will then arrange a collection – Call us on 01162 863621 or email
  • How long do I have to return a piece of equipment? – All equipment must be returned within 14 days.
  • Can I return a part to my local dealer? – All parts must be returned to the dealer they were purchased from Call us on 01162 863621 or email


  • How long will it take for me to receive my refund? – After we have received your part and it has been checked, we will refund your money via the method you paid with. You should receive payment within 5 working days.